1. MINORS
We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.

2. PRIVACY POLICY
Our privacy policy is part of, and subject to, these terms and conditions of use. You may view our privacy policy at https://instantpotmy.com/privacy-policy/.

3. ANTI-SPAM POLICY
We hate unsolicited commercial email as much as you do. Also known as Spam or junk email, it is a disservice to the Internet community. If you subscribe to electronic newsletters or other communications from our website, you will always have an option to unsubscribe immediately.

If you have additional questions, comments or concerns, please contact us by sending an email to customersupport@focusglobal.my and providing us with information relating to your concern.

4. EXTERNAL LINKS POLICY
Our website contains hypertext links to websites and other information created and maintained by other individuals and organizations. These links are only provided for your convenience. We do not control or guarantee the accuracy, completeness, relevance, or timeliness of any information or privacy policies posted on these linked websites. You should know that these websites may track visitor viewing habits.

In addition, hyperlinks to particular items do not reflect their importance, and are not an endorsement of the individuals or organizations sponsoring linked websites, the views expressed on these websites, or the products or services offered on these websites.

We permit links to our website if they do not imply an endorsement by, or affiliation with, our website.

We review our website periodically for broken or out-of-date links. Any and all links may be posted, altered, or removed at any time. To report problems with links on our website, or for more information about this policy, please send an email to customersupport@focusglobal.my.

5. MODIFICATIONS AND TERMINATIONS
These terms and conditions may change from time to time. If such changes are made, they will be effective immediately, and we will notify you by a notice posted on our website’s home page of the changes that have been made. If you disagree with the changes that have been made, you should not use our website. We may terminate these terms and conditions of use for any reason and at any time without notice to you.

If you are concerned about these terms and conditions of use, you should read them each time before you use our website. Any questions or concerns should be brought to our attention by sending an email to customersupport@focusglobal.my, and providing us with information relating to your concern.

6. LICENSEE STATUS
You understand and agree that your use of our website is limited and non-exclusive as a revocable licensee. We may terminate your license to use our website, and access to our website, for any reason, and without giving you notice.

7. CONTENT OWNERSHIP
All content on our website is owned by us or our content suppliers. On behalf of ourselves and our content suppliers, we claim all property rights, including intellectual property rights, for this content and you are not allowed to infringe upon those rights. We will prosecute to the fullest extent of the law anyone who attempts to steal our property.

You agree not to copy content from our website without our permission. Any requests to use our content should be submitted to us by email to customersupport@focusglobal.my.

If you believe that your intellectual property rights have been infringed upon by our website content, please notify us by sending an email to customersupport@focusglobal.my. Please describe in detail the alleged infringement, including the factual and legal basis for your claim of ownership.

8. SUBMISSIONS
You agree as a condition of viewing, that any communication between you and our Website is deemed a submission. All submissions, including portions thereof and graphics contained thereon, or any of the content of the submission, shall become the exclusive property of the Website and may be used, without further permission, for commercial use without additional consideration of any kind.

9. DISCLAIMERS AND LIMITATIONS OF LIABILITY
The information on our website is provided on an “as is,” “as available” basis. You agree that your use of our website is at your sole risk. We disclaim all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will always be available, access will be uninterrupted, be error-free, meet your requirements, or that any defects in our website will be corrected.

Information on our website should not necessarily be relied upon and should not to be construed to be professional advice from us. We do not guarantee the accuracy or completeness of any of the information provided, and are not responsible for any loss resulting from your reliance on such information.

If your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the website shall be to discontinue using the website.

Under no circumstances will we be liable or responsible for any direct, indirect, incidental, consequential (including damages from loss of business, lost profits, litigation, or the like), special, exemplary, punitive, or other damages, under any legal theory, arising out of or in any way relating to our website, your website use, or the content, even if advised of the possibility of such damages.

Any claim shall be subject to confidential binding arbitration as described later in these terms and conditions of use.

10. OBSCENE AND OFFENSIVE CONTENT
We are not responsible for any obscene or offensive content that you receive or view from others while using our website. However, if you do receive or view such content, please contact us by sending an email to customersupport@focusglobal.my so that we can investigate the matter. Although we are not obligated to do so, we reserve the right to monitor, investigate, and remove obscene or offensive material posted to our website.

11. INDEMNIFICATION
You understand and agree that you will indemnify, defend and hold us and our affiliates harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, arising from your use of our website or your violation of these terms and conditions.

12. COMPLIANCE WITH GOVERNING LAW AND DISPUTE RESOLUTION
You agree to obey all applicable laws while using our website.

Platform use and/or the Services and these Terms & Conditions shall be governed by, and construed in accordance with, the laws of Malaysia. Should there be any dispute regarding these Terms & Conditions, the Parties shall attempt with fair dealing and good faith to resolve said dispute. The law encourages parties to reach an amicable settlement pursuant to the previous section, and parties shall try to concur on an appropriate ADR proceeding (for example mediation, conciliation, expert determination, dispute board, adjudication). If parties do not settle on an agreement based on the appropriate ADR proceeding within 14 days after failing to settle negotiations, or do not settle the dispute through an ADR within a span of two months after initiation of the ADR preceding, each Party may commence an arbitration proceeding in accordance with the following paragraph.

All disputes with connection to the present contract, including any question about its existence, validity or termination, shall be submitted to the jurisdiction of the courts of Malaysia. English language shall be used in the arbitration proceedings.

13. SEVERABILITY OF THESE TERMS AND CONDITIONS
If any part of these terms and conditions of use are determined by a court of competent jurisdiction to be invalid or unenforceable, that part shall be limited or eliminated to the minimum extent necessary so that the remainder of these terms and conditions are fully enforceable and legally binding.

14. HOW TO CONTACT US
Any questions or concerns about these terms and conditions of use should be brought to our attention by sending an email to customersupport@focusglobal.my and providing us with information relating to your concern.

15. ENTIRE AGREEMENT
These terms and conditions, including the policies incorporated herein by express reference, constitutes your entire agreement with us with respect to your use of our website.

These terms and conditions were last updated on February 18, 2021.